Levi's Reviews

Based on 25 customer reviews and online research, levi.com has a consumer rating of 2.6 out of 5 stars, indicating that most customers are generally satisfied with Levi's.

2.6 / 5.0

25 Reviews

5 Stars(5)

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4 Stars(5)

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3 Stars(2)

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2 Stars(2)

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1 Star(11)

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How would you rate Levi's?

Top Reviews

Bruce Fowler
Posted on 09/17/2020

If you only buy it without return or exchange. It would be okI guess?
But if anything goes wrong with the order and you would like to return or exchange it then wait to get played over and over.
I was exchanging one order because I need to get a smaller size. I received an email telling me to use the FedEx QR code in a selected walgreens. And apparently the QR code isn't accepted in there. So I called the customer service that the option they gave is false. Then without me agreeing on anything the customer service cancel my exchange and made it to returning? Wtf? What kinda customer service is this? Playing customers like they are jokes? I hope no one else gets played like that. It's disgusting. I'm telling my friends and families not to ever shop at levi.com. That's very unacceptable. Nasty customer service and shopping experience. :(

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Tina Fuller
Posted on 07/04/2020

Levi's denied posting my Review on there site because i feel like all jobs that are open during the pandemic are essential not just nurses and teachers. Most teachers with even be teaching during the upcoming school term because of the caronavirus so why are they offered a discount. It's been a week since my order

I have placed online orders prior to placing this order & they've been shipped out and received. This order has been processing for five days now. I should've took my business elsewhere. How long is it going to take to ship? If you made shipping a priority oppose to giving "essential" workers a discount I'd have my mask already

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Customer Reviews (25)

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Joann Cooper
Posted on 06/15/2021
Offers great discounts on high quality of clothing

I always buy jeans, t-shirts and hoodies from levi's for myself and they never disappoint me anyway. They have amazing collections. Really good and high quality of fabric material. Feels Very comfortable. Offers great discounts on every purchase.

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Rose Harper
Posted on 05/24/2021
Womens t shirts collars

All my tshirts i buy from. Macys or jcpenny. Collars need more fabric or so. Ething so they wont lookworn out or strecthed out. I hate it. I wash them put softener but the collar wsys loose. Im 5 1ft. I weigh 152. My stomach is not the problem. Or my neck. Its the collar. All around. Levi still expensive. But love the jeans

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Derek Rose
Posted on 04/27/2021
Inept possibly unscrupulous practices regarding refunds.

This company makes you contact THEM to get a proper amount refund as outlined in their return policy. Their ongoing so called "innocent" mistake no doubt nets them millions of dollars annually. I don't believe for one second it's a rare glitch.

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Carter Clark
Posted on 04/16/2021
Customer service

I had cum with My wife to shop in commercial street I had very good service from Suzain she had very good communication skills she made me buy a lot of things from your Store she was very helpful by the name of Suzain Thkyou

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Darryl Elliott
Posted on 03/23/2021
I ordered 2 pairs of jeans for my mom…

I ordered 2 pairs of jeans for my mom as a birthday gift. Had to return one due to size problem and had to pay for a label so I could send it back. The process is very easy actually! Within a few days, it got delivered to France and I got a confirmation email that they received the jeans and will be sending my money back (for the jeans). Thank you so much! I was a bit sceptic but people deserve to know also good experiences :)

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Anthony Freeman
Posted on 03/09/2021
Sizing chat

Sizing for every pair of jeans is different. I have the same exact style and same size and length in all pairs i have only have one that fits how they should the others are way bigger than a 32 more like a 34-36. Should update your sizing chart or make them the size their suppose to be. Overall i love your jeans just can't ever order the right size online cause they are all different. Shouldn't matter if they are slim, straight or bootcut the waist should be the same regardless

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Kenneth Simmons
Posted on 03/07/2021
Good quality jeans

Just a decent pair of jeans with a perfect fit. Color stays the same after several washes and does not fade.
The material is extremely soft and flexible, which is something that other brands of jeans neglect.
Feels really comfortable. That is why this is my favourite brand of all time.

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Patrick Fields
Posted on 01/23/2021
NO REFUND CONFIRMATION OR INFORMATION

ORDER NUMBER: 1036426409. ITEM DELIVERED ON 8TH OF JANUARY IN GREECE.
I have already sent you 3 e mails at which you have till now not aswered. I sent you back an order of mine due to size problem on 11th of January (at the same time ordered a new one because at this moment you don't accept exchanges and paid again 120euro) and on 18th, the item had already been delivered to you. Since then, you haven't sent me no e mail confirmation and no information about my FULL REFUND. The jeans that I had sent to you were untouched and bright new. I didn't even wear them not for one time. So I am wondering, is this how you treat your costumers? I have been buying levi's jeans since I was a kid and never stopped. I am really advising you to take actions soon, otherwise since I am a costumer I have legal rights. All these years I have paid a lot on levi's jeans. Now I am really frustrated and dissapointed. I am advising you to act like professionals here as you are supposed to have already done, because I can tell that you only apply to e mails that have nothing to do with refunds. So you take our money, but you do not want to give our money back when it is legally requested.

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Louise Patterson
Posted on 01/14/2021
Much better than I expected

I ordered 7 pairs of the same "model" with different cuts and different fabric mixes. The jeans are not cheap! They were delivered (with tracking) from Germany within a week (all as ordered), and out of the 7, I decided to keep 3. I returned the remainder (free) and have just been notified of their return (in about a week). I received a confirmation email and expect a refund for the 4 pairs next week.
Would have been 5* except for lack of any real saving on very high prices

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Bernice George
Posted on 01/14/2021
So disappointed.

I'm nearly 60 yrs old. I have worn Levi's 501 Jean's all of my life. And most of it. Had me believing they made the best quality products a hard working man can count on.
The logo still showing 2 horses cant rip them.
Recently after purchasing 4 new pair. For the most money I ever spent in the past.
2 new pair ripped up the back when I bent over. They are ruined. I'm a thin man. I dont wear them tight. The quality has just gone south over the years. So disappointing I loved this company.

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Levi Mitchell
Posted on 12/26/2020
Unparalleled Customer Service

Their customer service was excellent! I was able to get on chat and talk to someone within 30seconds at 10am on a Sunday. I was having troubling returning an exchange (sizing wasn't working) and they ended up letting me keep the pants as a courtesy and refunding the full amount. Hands down the best service I have ever had (even the initial exchange process was intuitive and easy!).

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Patsy Bowman
Posted on 12/15/2020
Just keep falling apart and ripping

This is the last pair. Every pair fades or falls apart within 6 months. The quality is getting so crappy. No more Levi for me I guessing

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Levi's Questions & Answers

Anne Fox

Posted on 07/05/2020

Helpful

I chose to get my face mask by Levi's because it's a legit company & they aren't that expensive.the colors are neutral and bandana print. Comes in small and large size. But i won't orderagain as its been ten days since i placed my order and its still processing... Levi's blame the caronavirus as every company during the pandemic

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